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How Payments Work on Bloomber

For Clients

  • Pay securely with any credit/debit card; Apple Pay/Google Pay supported.
  • Deposits collected automatically when required.
  • Card statement shows your shop’s name (not “Bloomber”).

For Shop Owners

  • Payments route to your Stripe account; Bloomber takes 0% platform fee.
  • Manage disputes/refunds in your Stripe Dashboard.
  • Payouts daily or weekly to your bank (based on Stripe schedule).

For Service Professionals

  • Earnings calculated by your compensation model.
  • Tips go directly to you (unless shop has a different policy).
  • Track earnings and payouts in your dashboard.

Payment Types

Deposits

  • Used for first-time clients or repeat no-shows.
  • Typically 50% of service price (set by shop).
  • Applied to final bill if they show; forfeited if they don’t.

No-Show Fees

  • Charged when client misses appointment without notice.
  • Amount set by shop owner; processed via Stripe.

Platform Add-Ons

Professional Subdomain Subscription (Barber Pro)

  • Monthly add-on for independent professionals who want a personal subdomain and branding controls.
  • Billed directly to the professional’s connected Stripe account.

Domain Transfer (BYOD)

  • One-time fee when bringing an existing domain into Bloomber.
  • Covers registrar transfer, DNS setup, and SSL provisioning.

Troubleshooting (Quick)

  • Payment failed: try another card, check expiry, complete 3D Secure if prompted.
  • Payout missing: verify schedule and bank in Stripe; check for holds.
  • Need new onboarding link: go to Settings → Payments and refresh Stripe link.