How Payments Work on Bloomber
For Clients
- Pay securely with any credit/debit card; Apple Pay/Google Pay supported.
- Deposits collected automatically when required.
- Card statement shows your shop’s name (not “Bloomber”).
For Shop Owners
- Payments route to your Stripe account; Bloomber takes 0% platform fee.
- Manage disputes/refunds in your Stripe Dashboard.
- Payouts daily or weekly to your bank (based on Stripe schedule).
For Service Professionals
- Earnings calculated by your compensation model.
- Tips go directly to you (unless shop has a different policy).
- Track earnings and payouts in your dashboard.
Payment Types
Deposits
- Used for first-time clients or repeat no-shows.
- Typically 50% of service price (set by shop).
- Applied to final bill if they show; forfeited if they don’t.
No-Show Fees
- Charged when client misses appointment without notice.
- Amount set by shop owner; processed via Stripe.
Professional Subdomain Subscription (Barber Pro)
- Monthly add-on for independent professionals who want a personal subdomain and branding controls.
- Billed directly to the professional’s connected Stripe account.
Domain Transfer (BYOD)
- One-time fee when bringing an existing domain into Bloomber.
- Covers registrar transfer, DNS setup, and SSL provisioning.
Troubleshooting (Quick)
- Payment failed: try another card, check expiry, complete 3D Secure if prompted.
- Payout missing: verify schedule and bank in Stripe; check for holds.
- Need new onboarding link: go to Settings → Payments and refresh Stripe link.